Shipping Policy
Order Processing:
We endeavour to process all orders within three business days (Monday to Friday, excluding UK bank holidays). Please note that processing times for specific items may vary. Customers are advised to review the details provided on each individual product page for accurate item-specific processing information.
Delivery Timeframe:
Once dispatched, deliveries within the United Kingdom typically take between 5 and 10 business days (Monday to Friday, excluding UK bank holidays). Please allow additional time for delivery to remote locations or during periods of high demand. We prioritise getting your order to you efficiently.
Delivery Costs:
We offer complimentary standard delivery on all orders shipped to addresses within the United Kingdom.
Order & Delivery Acknowledgement:
You will receive order confirmation and shipping notification emails containing relevant tracking details (where applicable).
Contact Our Customer Service Team:
Should you have any queries regarding your order, delivery, or our policy, our Customer Service team is here to help:
Customer Service Hours: Monday - Friday: 9:00 AM - 5:00 PM (GMT/BST)
Weekends & UK Holidays: Closed
Telephone: +44 01487 752 018
Email: info@arsics.com
Postal Address: Unit 5, Brookside Industrial Estate, Huntingdon PE28 5SB, United Kingdom